8x8 Work vs. 3CX
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | 3CX |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 942 | 549 |
| Ease of use | 8.8 | 9.1 |
| Ease of setup | 8.6 | 9.0 |
| Quality of support | 8.4 | 8.2 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 47.123894 | 59.027778 |
| Small Business | 54.6% | 43.2% |
| Mid-Market | 35.1% | 49.3% |
| Enterprise | 10.3% | 7.5% |
| Total page views | 1,840 | 1,591 |
| Total LLM citations | 4,153 | 15,726 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
3CX
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.
- Ease of Use
- Reliability
- Flexibility
- Features
- Easy Setup
- Integrations