360 SMS APP vs. SimpleTexting
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | SimpleTexting |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 81 | 650 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.9 | 9.3 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.4 | 9.3 |
| NPS | 78.75 | 80.599369 |
| Small Business | 60.3% | 74.5% |
| Mid-Market | 33.3% | 22.6% |
| Enterprise | 6.4% | 2.9% |
| Total page views | 429 | 1,240 |
| Total LLM citations | 1,080 | 17,973 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
SimpleTexting
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard.
- Ease of Use
- Messaging
- Customer Support
- Helpful
- CRM Integration
- Chat Support