360 SMS APP vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | JustCall |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 81 | 2,395 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 9.5 | 8.6 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 78.75 | 51.754757 |
| Small Business | 60.3% | 61.3% |
| Mid-Market | 33.3% | 31.7% |
| Enterprise | 6.4% | 7.0% |
| Total page views | 429 | 6,012 |
| Total LLM citations | 1,080 | 28,488 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations