G2 Vendor Directory

360 SMS APP vs. EZ Texting

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

EZ Texting

by EZ Texting

Overall rating4.74.5
Review count81745
Ease of use9.39.3
Ease of setup8.99.2
Quality of support9.58.9
Meets requirements9.49.2
NPS78.7565.659341
Small Business60.3%65.3%
Mid-Market33.3%29.0%
Enterprise6.4%5.7%
Total page views4291,729
Total LLM citations1,08013,854

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

EZ Texting

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today.

Pros

  • Ease of Use
  • User-Friendly
  • Easy Communication
  • Customer Support
  • Easy Setup
  • Helpful