G2 Vendor Directory

360 SMS APP vs. Constant Contact

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Constant Contact

by Constant Contact

Overall rating4.74.1
Review count817,625
Ease of use9.38.7
Ease of setup8.98.8
Quality of support9.58.5
Meets requirements9.48.7
NPS78.7536.489419
Small Business60.3%70.8%
Mid-Market33.3%22.7%
Enterprise6.4%6.5%
Total page views4296,083
Total LLM citations1,08025,562

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Constant Contact

Go from prompt to progress with the new Constant Contact Make your business impossible to miss with AI-powered email, social, SMS, and more that drive real growth. Whether you're building your brand from the ground up or managing your marketing across teams, locations, and accounts, we have everything you need to get your business seen. Build in one spot: Describe the marketing assets you want, have them made for you, then customize and review — all in one conversation.

Pros

  • Ease of Use
  • Easy Creation
  • Email Marketing
  • Simple
  • Helpful
  • User-Friendly