G2 Vendor Directory

360 SMS APP vs. Brevo

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Brevo

by Brevo

Overall rating4.74.5
Review count812,772
Ease of use9.39.2
Ease of setup8.99.0
Quality of support9.58.9
Meets requirements9.49.0
NPS78.7573.371648
Small Business60.3%84.0%
Mid-Market33.3%12.7%
Enterprise6.4%3.4%
Total page views4295,408
Total LLM citations1,0800

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Email Marketing
  • Simple
  • Intuitive