G2 Vendor Directory

Zipchat AI

by ZipChat

11

Reviews

4.5

Star rating

#30

Rank in Other Marketing

Pros and cons

Pros

  • Easy Integrations
  • Dashboard Usability
  • Customer Support
  • Ease of Use
  • Easy Setup
  • Tracking Performance

Cons

  • Software Bugs

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Zipchat AI.

Page views and citations · Zipchat AI

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Zipchat AI.

Key stats

+50.0%

82

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business90.9%
Mid-Market9.1%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2026 Q164.8
2026 Q224.8
2026 Q333.5

Satisfaction ratings

Ease of Use8.8
Ease of Setup8.6
Quality of Support8.8
Meets Requirements8.8

What reviewers say

Effortlessly Enhance Customer Engagement

5.0

“I really like how easy Zipchat AI is to use and the results it delivers. It's simple to install, and I appreciate how quickly the chatbot learns the site and how easy it is to train. It effectively engages customers who might stall on a page, which is a big plus for me. The initi”

Founder | Marketing & Sales Consultant

Powerful Website App

5.0

“Very powerfull app for website. it gives all the answers to our clients”

ceo onefantasticshop

Proattivo e Utile, forse Migliorabile per i B2B

4.5

“Mi piace come Zipchat AI profila e qualifica i lead, e apprezzo la sua proattività nelle risposte. Durante le conversazioni, sa rilanciare suggerendo soluzioni e alternative, il che è davvero utile. Inoltre, è in grado di raccontare il nostro approccio di lavoro e i nostri serviz”

Verified reviewer