G2 Vendor Directory

Zapier

#1 in iPaaS

San Francisco, CA

2

Products on G2

2,101

Total reviews

4.5

Avg. star rating

  • Zapier ranks #1 in iPaaS.
  • Reviews across Zapier's portfolio declined 93.6% quarter-over-quarter.
  • Zapier's 2 products span 16 categories on G2.
  • Small Business is the largest segment among reviewers, at 71.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Zapier's products.

Page views and citations · Zapier

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Zapier.

Key stats

-93.6%

#1

16

Small Business

2011

1,521

San Francisco, CA

$69.1K

Adoption by company size

SegmentShare of reviews
Small Business71.3%
Mid-Market24.2%
Enterprise4.5%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4194.5
2025 Q1174.3
2025 Q2184.4
2025 Q3584.4
2025 Q43174.6
2026 Q11894.5
2026 Q21574.5
2026 Q3104.5