TrueLark
14
Reviews
4.4
Star rating
#3
Rank in Other Dental
Pros and cons
Pros
- Communication
- Response Time
- Text Messaging
- Appointment Management
- Communication Ease
- Helpful
Cons
- Scheduling Issues
- Booking Issues
- Feature Issues
- Inaccurate Reporting
- Software Bugs
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Key stats
—
50
Small Business
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 85.7% |
| Mid-Market | 7.1% |
| Enterprise | 7.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 10 | 4.3 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.6
Quality of Support8.7
Meets Requirements9.0
What reviewers say
Overall A Good Addition To Our Team
5.0
“The feature that allows it to answer questions helps reduce some of the workload for the front office.”
Truelark to reduce receptionist costs.
4.0
“Truelark is able to handle a variety of front desk communication tasks such as making, canceling and changing appointments, which reduces our need for front desk staffing and the costs associated with that. We also appreciate the online database, which makes it easy to review al”
Great AI- Customer service
5.0
“TrueLark is proving to be a valuable asset for our team. Every day, it saves us hours that would otherwise be spent on repetitive tasks.”