
Upwork Inc.
#1 in Freelance Platforms2
Products on G2
3,343
Total reviews
4.5
Avg. star rating
- Upwork ranks #1 in Freelance Platforms.
- Reviews across Upwork Inc.'s portfolio declined 64.6% quarter-over-quarter.
- Upwork Inc.'s 2 products span 4 categories on G2.
- Small Business is the largest segment among reviewers, at 93.1%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-64.6%
#1
4
Small Business
2015
178,960
Palo Alto, California
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 93.1% |
| Mid-Market | 5.7% |
| Enterprise | 1.2% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 9 | 3.5 |
| 2025 Q1 | 4 | 3.5 |
| 2025 Q2 | 5 | 1.6 |
| 2025 Q3 | 1,039 | 4.4 |
| 2025 Q4 | 154 | 4.5 |
| 2026 Q1 | 152 | 4.5 |
| 2026 Q2 | 82 | 4.5 |
| 2026 Q3 | 29 | 4.2 |