G2 Vendor Directory

Uber Eats for Merchants

by Uber

184

Reviews

4.0

Star rating

#3

Rank in Food Delivery

Pros and cons

Pros

  • Online Ordering

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Uber Eats for Merchants.

    Page views and citations · Uber Eats for Merchants

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    Losing to

    Based on reviewers of other products who said they switched from Uber Eats for Merchants.

    Key stats

    —

    41

    Small Business

    3

    Adoption by company size

    SegmentShare of reviews
    Small Business51.6%
    Mid-Market29.1%
    Enterprise19.2%

    Quarterly history

    QuarterReviewsStar rating
    2024 Q415.0
    2025 Q115.0
    2025 Q42—

    Satisfaction ratings

    Ease of Use8.8
    Ease of Setup9.2
    Quality of Support7.8
    Meets Requirements8.6

    What reviewers say

    Effortless Order Management and Expanded Reach for Merchants

    4.0

    “What I like best about Uber Eats for Merchants is the convenience and reach it provides. The platform makes it easy to manage orders, track performance, and connect with a large customer base without needing extensive additional infrastructure. Real-time order notifications, clea”

    Violence Response Team Manager

    Excellent Customer Communication and Cost-Friendly Offers

    5.0

    “like like the customer communication and live tracking of the order. offers that Uber eat launches is cost friendly”

    Service Delivery Manager

    Excellent Food Delivery Partner

    5.0

    “The interface is very userfriendly. The customer service is good. The Offer are very exciting.”

    Sr. Talent Acquisition Specialist