TrackTik
61
Reviews
4.3
Star rating
#23
Rank in Physical Security
Pros and cons
Pros
- Ease of Use
- Efficiency
- Features
- Scheduling
- Tracking Features
- Customizability
Cons
- Complexity
- Poor Reporting
- Poor Customer Support
- Integration Issues
- Admin Limitations
- Performance Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
61
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 33.9% |
| Mid-Market | 45.8% |
| Enterprise | 20.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 0.5 |
| 2025 Q4 | 3 | 4.7 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup7.5
Quality of Support8.4
Meets Requirements8.6
What reviewers say
HR
5.0
“TrackTik is helpful for both payroll processes and HR tasks.”
Centralized Efficiency with Room for Service Improvement
4.0
“I have been using TrackTik for 5 years, and I truly appreciate its centralized platform, which allows me to input all the necessary information to run my business seamlessly. Once TrackTik was implemented and our team was trained, I found the ease of use to be particularly benefi”
BEWARE OF "AUTO RENEW"
0.5
“Scheduling and reporting are good and being able to allow client access is good.”