Tiktok
12
Reviews
4.8
Star rating
—
Rank in Emerging AI Software
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-71.4%
92
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 75.0% |
| Mid-Market | 25.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 2 | 4.8 |
| 2026 Q2 | 7 | 4.6 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.5
Quality of Support9.4
Meets Requirements9.5
What reviewers say
Fast, Free, and Easy to Use—Great for Creators, Memories, and Communities
5.0
“I like how easy it is to onboard and sign up. Everything feels straightforward, with no subscription fees, and it’s free to use. I also like how engaging it is—you can use it for different things, like saving memories, being a content creator or an influencer, and researching dif”
A Great Platform for Growth and New User Opportunities
5.0
“TikTok has a good system that allows everyone to grow, and it also gives opportunities to new users as well.”
Fun, Versatile, and Easy to Explore
4.5
“Its so much fun and versatile range of interests to see and search”