G2 Vendor Directory

Ticketmaster

by Ticket Master

16

Reviews

4.1

Star rating

#52

Rank in Event Registration & Ticketing

Pros and cons

Pros

  • Ticketing
  • Ease of Use
  • Options Variety
  • Event Management
  • Access Ease

Cons

  • Connectivity Issues
  • Ticketing Issues
  • High Fees

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Ticketmaster.

Page views and citations · Ticketmaster

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Ticketmaster.

Key stats

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38

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business62.5%
Mid-Market25.0%
Enterprise12.5%

Quarterly history

QuarterReviewsStar rating
2026 Q114.0
2026 Q313.0

Satisfaction ratings

Ease of Use9.1
Ease of Setup10.0
Quality of Support7.8
Meets Requirements8.7

What reviewers say

Easy to Use With Great Event Selection, but Fees Can Add Up

3.0

“It’s pretty easy to use, and they have almost every major event available.”

Courier

Easy to use

5.0

“I find Ticketmaster is an extremely user friendly product I love the transfer to apple wallet feature. I use it all the time and never an issue”

Senior Manager, Talent & Culture

The safest way to buy tickets

4.5

“Ticket master makes it easy to find events, buy tickets, and if you have to transfer or sell all in the app”

CEO