Synergis Adept
210
Reviews
4.4
Star rating
#5
Rank in Engineering Document Management
Pros and cons
Pros
- Customer Support
- Document Management
- Ease of Use
- Helpful
- Search Efficiency
- Flexibility
Cons
- Poor Viewer Quality
- Workflow Issues
- Missing Features
- Performance Issues
- Bug Issues
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-41.7%
61
Mid-Market
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 21.0% |
| Mid-Market | 59.0% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 19 | 4.5 |
| 2025 Q1 | 2 | 5.0 |
| 2025 Q2 | 7 | 3.6 |
| 2025 Q3 | 6 | 4.4 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q2 | 12 | 4.4 |
| 2026 Q3 | 7 | 4.4 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.2
Quality of Support9.5
Meets Requirements8.8
What reviewers say
Excellent Support and Efficiency, but Updates Can Be a Chore
3.5
“Excellent customer service. Fast and efficient. Excellent customer service”
User-Friendly, Customizable Software with Top-Notch Support
4.5
“Software is very user friendly. System can be customized to company preferences. Support is top notch. Software performs above expectations.”
Secure Revision Control With Clear Change Attribution
5.0
“Secure and revision control with name associated with changes”