G2 Vendor Directory

Albus

by Springworks

67

Reviews

4.6

Star rating

#26

Rank in Productivity Bots

Pros and cons

Pros

  • Ease of Use
  • Helpful
  • Accuracy
  • Customer Support
  • Slack Integration
  • Integrations

Cons

  • Slow Performance
  • Slow Loading
  • AI Limitations
  • Understanding Issues
  • Missing Features
  • Software Bugs

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Albus.

Page views and citations · Albus

Source: G2 review data

Key stats

—

77

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business59.7%
Mid-Market37.3%
Enterprise3.0%

Quarterly history

QuarterReviewsStar rating
2024 Q454.6

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.3
Quality of Support9.3
Meets Requirements9.1

What reviewers say

Love the Wizzardy of Albus

5.0

“The more you use it, the more personal the answers become. At the start, it only gave facts, but now it seems like the answers are becoming more "human". Cooool”

Antarctica Sales Specialist

Fast answers

5.0

“Easy to use, quick answers. We have integrated it easily in our current systems, main,y on Slack and it is a great tool.”

Customer Experience Team Manager

Building up it's knowledge - but will prove to be very useful

4.5

“Very easy to use and address the app, usually quick response and available 24hrs”

Customer Service Executive