G2 Vendor Directory

SmartPlaybooks

by SmartKarrot Inc.

25

Reviews

4.8

Star rating

#32

Rank in Project Collaboration

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for SmartPlaybooks.

      Page views and citations · SmartPlaybooks

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      96

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business44.0%
      Mid-Market40.0%
      Enterprise16.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.7
      Ease of Setup9.7
      Quality of Support9.6
      Meets Requirements9.6

      What reviewers say

      Amazing product with seamless experience

      4.5

      “Amazingly well structured work boards and a clean UI helps enterprises get a handle on their repeatable tasks like customer onboarding, renewals and work in general that is done with a level of periodicity. Very well thought out use cases in SmartPlaybooks are great to get you st”

      Agency

      Robust Solution but with Room for Improvement

      4.5

      “SmartPlaybooks offers a robust solution for businesses seeking a comprehensive solution for managing their Standard Operating Procedures. Its user-friendly interface simplifies usage, while its distributed structure (allowing users from all departments and even external organizat”

      Animator / Illustrator / Graphic designer

      SmartPlaybooks : Strategies for the Modern World

      5.0

      “I have used it for onboarding of new client. It is very easy to provide step-by-step instructions, ensuring consistent execution of the process to newly onbaorded member. With a shared playbook, team members can work more collaboratively, ensuring everyone is on the same page. Em”

      User