G2 Vendor Directory

Zephyr Enterprise

by SmartBear

80

Reviews

4.1

Star rating

#35

Rank in Test Management

Pros and cons

Pros

  • User Interface
  • Customer Support
  • Versatile Testing
  • Organization
  • Test Cases
  • Bug Detection

Cons

  • Slow Speed
  • Slow Loading
  • Learning Curve
  • Poor UI
  • Testing Difficulties
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Zephyr Enterprise.

Page views and citations · Zephyr Enterprise

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Zephyr Enterprise.

Key stats

—

47

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business41.3%
Mid-Market36.3%
Enterprise22.5%

Quarterly history

QuarterReviewsStar rating
2025 Q214.5

Satisfaction ratings

Ease of Use8.1
Ease of Setup8.6
Quality of Support8.5
Meets Requirements8.5

What reviewers say

Zephyr is useful for creating and keeping track of test executions

4.5

“Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to keep track of executed tests. 3. It allows to add screenshots to individual tests - useful when a bug appears and there's a need t”

Software Engineer

Painful benefits

3.5

“With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles.”

Senior QA Engineer and Lead

Easy and time saving test management tool

5.0

“Easy to use, time saving as well. As it allows to import the test cases through spreasheet. The query view provides the quick searching of test cases or other work item which make the task smooth. Test case execution also is very quick and provides an option to attach the snapsho”

Sr. Test Engineer