Simply Contact

#15 in Contact Center Outsourcing Services

Warsaw, Poland

Products on G2

Total reviews

4.8

Avg. star rating

Simply Contact ranks #15 in Contact Center Outsourcing Services.
Simply Contact's 1 product span 1 category on G2.
Small Business is the largest segment among reviewers, at 66.7%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Simply Contact's products.

Page views and citations · Simply Contact

Source: G2 review data

Key stats

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#15

Small Business

2013

278

Warsaw, Poland

Adoption by company size

Segment	Share of reviews
Small Business	66.7%
Mid-Market	33.3%
Enterprise	0.0%

Quarterly history

Quarter	Total reviews	Avg. rating

About Simply Contact

Simply Contact is a customer support operations partner for companies in complex and high-expectation industries: aviation, fintech, retail, healthcare, SaaS, and mobility. Founded in 2013, the company employs 700+ agents across eight European locations and handles over 10 million customer requests annually in 30+ languages. Rather than offering standardized outsourcing, Simply Contact builds tailored operational setups for each client: team structure, escalation design, QA frameworks, and AI tools embedded where they provide demonstrable impact, including voicebots, real-time translation, and QA automation, all developed in-house. The company works with brands like Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher, consistently delivering 80%+ CSAT, over 90% QA scores, and up to 70% cost reduction compared to in-house support. Simply Contact is PCI DSS, ISO 27001, and ISO 27701 certified, and complies with GDPR and HIPAA. Learn more at https://simplycontact.com

Products

Simply Contact

by Simply Contact · 15 reviews

4.8

Showing 1 of 1

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