ServiceNow DevOps
Reviews
Star rating
Rank in Software Development Analytics Tools
Pros and cons
Pros
- Ease of Use
- Integrations
- Automation
- Easy Integrations
- Automation Efficiency
- Integration Capabilities
Cons
- Complex Setup
- Expensive
- Pricing Issues
- Lack of Customization
- Difficult Learning
- Complex Configuration
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 11.4% |
| Mid-Market | 28.6% |
| Enterprise | 60.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 4.5 |
| 2025 Q3 | 1 | 4.0 |
| 2025 Q4 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
A reliable platform to facilitate IT operations and DevOps approached
“ServiceNow DevOps can be implemented effects into contemporary CI/CD pipelines, making it easy to display changes and deployments. The time is stored through the alternate approvals which can be automated, and its dashboards supply you clean visibility into release compliance and”
perfect ticket and incident management platform
“1. A user-friendly and sorted interface to manage. 2. Fully automated, which reduces the manual work of reporting and managing to almost nil. 3. Managing and records of ticket metrics is on the most important feature for us.”
service now devops review
“It is one of the best integrating environment which helps in SDLC process. It collects all the required data from software development life cycle to increase visibility to Devops teams for better streamlining of the process. We can also integrate this SN devops with jira tool, gi”