SBSA Technology / EDI
Reviews
Star rating
Rank in Supply Chain Business Networks
Pros and cons
Pros
- Ease of Use
- EDI Integration
- Efficiency
- Real-time Access
- Automation
- Customer Support
Cons
- Learning Curve
- Difficult Setup
- Limited Customization
- Complexity
- Poor Interface Design
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 68.2% |
| Mid-Market | 31.8% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 31 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 17 | 4.9 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 3 | 5.0 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Reduced Spreadsheet Reliance and Streamlined Retail Tracking
“For us, one of the biggest improvements has been reducing our dependence on spreadsheets for tracking retail activity. Having information handled within the system gives us a more consistent process.”
EDI Review
“As a new employee at Miles Lubricants, I had to quickly learn how our order processing and EDI system works with major retailers like Walmart, Home Depot, Tractor Supply, Amazon, Northern Tool & Equipment, Grainger, and Zoro. We are also currently in the process of implementing A”
Good experience, easy integration
“SBSA made EDI much easier for our business. Integration with our partners was simple and the setup didn’t take long. We use the system every day to manage orders, invoices, and shipping documents, and everything works reliably. The portal is easy to understand and the support tea”