G2 Vendor Directory

SAP Global Trade Services

by SAP

69

Reviews

4.3

Star rating

#2

Rank in Global Trade Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for SAP Global Trade Services.

      Page views and citations · SAP Global Trade Services

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from SAP Global Trade Services.

      Key stats

      -100.0%

      58

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business29.3%
      Mid-Market44.8%
      Enterprise25.9%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q4114.1
      2026 Q1264.3
      2026 Q224.8

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup8.2
      Quality of Support8.6
      Meets Requirements8.9

      What reviewers say

      GTS efficiently automates order integration and screening at document level

      4.5

      “I used to download a list of all the people receiving the goods before I booked the freight, and then I'd make sure they were actually there.The old way of doing things was to download a list of all the people receiving the goods, and then check they were there before booking the”

      Planning & Distribution Specialist

      When you create a delivery, the screening runs now

      4.5

      “Before freight can leave the dock for SAP Global Trade Services' cross-border project shipments, it has to go through a screened and documented process. GTS is an add-on that's integrated into S/4HANA and is fed with sales and purchasing info via the standard integration layer. ”

      Gerente de desarrollo de negocio

      Streamlined Global Trade with Minor UI Hiccups

      4.5

      “I like SAP Global Trade Services for its ability to automate global trade processes and simplify import-export compliance. This automation helps reduce manual efforts and minimizes the risk of errors, which is really valuable to me.”

      Verified reviewer