G2 Vendor Directory

Runway

by Runway

105

Reviews

4.1

Star rating

#22

Rank in AI Video Generators

Pros and cons

Pros

  • Ease of Use
  • Features
  • High Quality
  • Simple
  • Speed
  • User-Friendly

Cons

  • Expensive Cost
  • Inaccuracy
  • Feature Limitations
  • Insufficient Credits
  • Inaccurate Results
  • Poor Support

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Runway.

Page views and citations · Runway

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Runway.

Key stats

+1975.0%

49

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business72.1%
Mid-Market20.2%
Enterprise7.7%

Quarterly history

QuarterReviewsStar rating
2024 Q474.4
2025 Q320.0
2025 Q414.0
2026 Q110.0
2026 Q244.8
2026 Q3834.2

Satisfaction ratings

Ease of Use8.8
Ease of Setup8.9
Quality of Support8.0
Meets Requirements8.3

What reviewers say

DO NOT BUY

0.0

“Worst App I have ever purchased. Wasted time. No customer service. Horrible output.”

Director of Brand Reputation

Runway Turning Ideas Into Videos Easily

4.5

“Runway is very easy and UI/UX is understandable there feature make and create videos quickly , it make work easy i can create multiple video in once , even there free tool gives so much credits points . its saves a lot of time of mine i don't have to create manually , and i get a”

Graphic Designer

Creating AI Videos

4.0

“What I like most is how easy it is to turn an idea into a video. I can give a simple prompt or an image and quickly get a video with the movement and camera style I want. I also like that I can make changes to an existing video, like changing the background or removing an object,”

Assistant