HR WorkFlow for ServiceNow

by Rococo Co Ltd

Reviews

4.5

Star rating

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Rank in ServiceNow Store Apps

Pros and cons

Pros

Automation
Efficiency Optimization
Ease of Use
Integrations
User Interface
Easy Integrations

Cons

Complexity
Expensive
Lack of Customization
Poor Customer Support
Learning Curve
Pricing Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for HR WorkFlow for ServiceNow.

Page views and citations · HR WorkFlow for ServiceNow

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

SAP Business One

1 switched

Losing to

Based on reviewers of other products who said they switched from HR WorkFlow for ServiceNow.

Paycor

1 switched

Key stats

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Mid-Market

Adoption by company size

Segment	Share of reviews
Small Business	15.0%
Mid-Market	45.0%
Enterprise	40.0%

Quarterly history

Quarter	Reviews	Star rating
2024 Q4	4	4.6
2025 Q1	16	4.4

Satisfaction ratings

Ease of Use9.0

Ease of Setup8.2

Quality of Support8.6

Meets Requirements9.0

What reviewers say

ServiceNow offer nice product suits particularly in HR workflow services and IT service management

4.5

“It streamlines and automates HR service delivery in the domain of Knowledge Management (KM), Onboarding and Transitions, HR analytics, and Reporting”

Senior Analyst

Reviewing HR WorkFlow for ServiceNow

5.0

“It's automated onboarding process helps alot.Also, it helps to manage the entire employee lifecycle.”

Techincal Project Manager

Experienced in designing and implementing HR workflows in ServiceNow,

5.0

“Its ability to automate and streamline complex HR processes, enhancing efficiency and employee experience.”

HR /Payroll Manager