
Form I-9 & E-Verify
18
Reviews
4.8
Star rating
—
Rank in ServiceNow Store Apps
Pros and cons
Pros
- Ease of Use
- Customer Support
- Software Updates
- User Interface
- Navigation Ease
- Productivity Improvement
Cons
- Small Business Exclusion
- Lack of Customization
- Technical Issues
- Complexity
- System Errors
- Security Vulnerabilities
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
100
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 33.3% |
| Mid-Market | 55.6% |
| Enterprise | 11.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.8 |
| 2025 Q1 | 10 | 4.8 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.7
Quality of Support9.1
Meets Requirements9.5
What reviewers say
Speeds Up Candidate Onboarding
4.5
“It is very easy to use and quickly helps me confirm candidates for the roles I am hiring.”
Easy to Use and Confident Hiring Decisions
5.0
“It's easy to use and we can be sure after getting the results that candidate is eligible to work in USA.”
If it's required from the Feds, it's E-Verify all the way!
5.0
“Form I-9 & E-verify streamlined the onboarding process once it was set up, 100% faster than manual document checks. So in short: fewer gray areas, more peace of mind.”