NextPhone - AI Answering Service
Reviews
Star rating
Rank in AI Voice Assistants
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 95.7% |
| Mid-Market | 4.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 4 | 5.0 |
| 2026 Q3 | 19 | 5.0 |
Satisfaction ratings
What reviewers say
NextPhone’s Natural-Sounding AI Saves Time and Handles Calls Like a Pro
“What I like most about NextPhone is how easily it handles calls when I’m busy or unavailable. The AI sounds natural, answers customer questions, and makes sure I don’t miss important calls or leads. It’s saved me a lot of time and made my workflow much easier. I can focus on m”
NextPhone Streamlines Customer Calls with Natural AI and Shopify Integration
“What I like most about NextPhone is its ability to handle customer calls professionally and efficiently without requiring constant manual support. The AI provides natural conversations, responds quickly, captures important information, and ensures we never miss customer inquiries”
Reliable AI Receptionist That Saves Time
“What I like best about NextPhone is how quickly it answers calls and handles routine conversations without needing human intervention. It can qualify callers, answer common questions, and book appointments directly into our calendar, which saves a lot of time. I also like the fla”