Potion
Reviews
Star rating
Rank in Video Email
Pros and cons
Pros
Cons
- Poor Customer Support
- Pricing Issues
- Download Issues
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 65.0% |
| Mid-Market | 15.0% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 3.0 |
| 2025 Q4 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
Trial Never Worked, Ongoing Charges and Poor Support
“I'm not really sure. I tried to use their trial service and the system wouldn't start working as it said it was calibrating. Since I only had a 7 day trial, I reached out to the company via email and they stated that my trial was over, and they don't issue refunds. Ever. Even tho”
Great for doing recruitment outreach
“I find Potion to be a great fit in my sales arsenal, the platform is user friendly and I was able to create my first campaign within the first 10 minutes of signing up. And in the next 10 minutes, I sent it to my complete contact list in my Hubspot, super easy to integrate and im”
Brilliant piece of software and helpful people!
“I've thoroughly enjoyed using Potion for our business needs. The platform is intuitive and incredibly efficient, making our processes smoother and more streamlined. A special shoutout to our account manager, Spencer, who has been nothing short of brilliant. His responsiveness and”