G2 Vendor Directory

PingID

by Ping Identity

38

Reviews

4.5

Star rating

#19

Rank in Biometric Authentication

Pros and cons

Pros

  • Security
  • Ease of Use
  • Reliability
  • Seamless Experience
  • Intuitive
  • Automation

Cons

  • Complex Setup
  • Setup Difficulties
  • Sync Issues
  • Poor UI Design
  • Product Issues
  • Poor Interface Design

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for PingID.

Page views and citations · PingID

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from PingID.

Key stats

-100.0%

69

Enterprise

3

Adoption by company size

SegmentShare of reviews
Small Business18.4%
Mid-Market7.9%
Enterprise73.7%

Quarterly history

QuarterReviewsStar rating
2025 Q115.0
2025 Q315.0
2025 Q414.5
2026 Q115.0
2026 Q215.0

Satisfaction ratings

Ease of Use9.6
Ease of Setup8.6
Quality of Support9.2
Meets Requirements9.7

What reviewers say

Easy to Use, Simple Setup, and Straightforward Experience

5.0

“It’s easy to use, and it’s simple to install, set up, and get running.”

Project Manager

Seamless Security with PingID, but UI and Onboarding Need Refinement

4.5

“What stands out most about PingID is its seamless multi-factor authentication experience. It’s incredibly user-friendly — whether you're using push notifications, biometrics, or one-time passcodes, the authentication process is fast and intuitive. From a sales enablement perspect”

Senior sales enablement consultant

PingID is a fantastic security solution

5.0

“I really appreciate how seamless and secure PingID makes the authentication process. It’s reassuring to know that my accounts are protected with such reliable technology, and I love how easy it is to use. It definitely adds a layer of peace of mind to my daily activities!”

Software Asset Management