G2 Vendor Directory

Phrase

by Phrase

1,354

Reviews

4.5

Star rating

#1

Rank in Computer-Assisted Translation

Pros and cons

Pros

  • Ease of Use
  • Intuitive
  • Features
  • User Interface
  • Translation Efficiency
  • Simple

Cons

  • Translation Issues
  • Interface Issues
  • Poor Interface Design
  • Expensive
  • Poor Usability
  • Pricing Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Phrase.

Page views and citations · Phrase

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Phrase.

Key stats

+28.2%

71

Small Business

7

Adoption by company size

SegmentShare of reviews
Small Business60.6%
Mid-Market26.7%
Enterprise12.7%

Quarterly history

QuarterReviewsStar rating
2024 Q4294.3
2025 Q1314.2
2025 Q2174.6
2025 Q3164.5
2025 Q4243.9
2026 Q1154.1
2026 Q2394.8
2026 Q3504.7

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.0
Quality of Support9.1
Meets Requirements9.0

What reviewers say

Easy-to-Use CAT Tool, Held Back by Awkward Shortcuts

4.5

“I find Phrase easy to use and user-friendly. I think it’s easy to set up, and after using more than 10 CAT tools, I think Phrase is the best.”

Freelance Translator

Easy Day-to-Day Translation and Localization Work

4.0

“Ease of use when handling day-to-day translation and localization work.”

GM

Studio-Like Online Tool with Handy Find-and-Replace and Clear Term Matches

5.0

“I think it’s great because it propagates 100% matches, just like Studio does. The find-and-replace function is handy and easy to use, and the terms previously added to the TB are easy to spot when I use them. Overall, it’s similar to Studio, except this one is an online tool.”

Translator