G2 Vendor Directory

InMoment Text Analytics

by PG Forsta

20

Reviews

4.9

Star rating

#39

Rank in Text Analysis

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for InMoment Text Analytics.

      Page views and citations · InMoment Text Analytics

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from InMoment Text Analytics.

      1

      AskNicely

      1 switched
      2

      SurveyMonkey

      1 switched
      3

      Amplitude Guides and Surveys

      1 switched

      Key stats

      —

      100

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business50.0%
      Mid-Market45.0%
      Enterprise5.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.0
      Ease of Setup9.6
      Quality of Support9.0
      Meets Requirements9.0

      What reviewers say

      Excellent plataform

      5.0

      “It's very easy to implement and it keeps me aware of my client's opinions about my business in a quick and meaningful way.”

      CEO

      A great tool for sistematize CX Measures in the comapny

      4.5

      “Plataforma amigável, que permite a operação de colaboradores júniores dentro da empresa.”

      Head of Business Intelligence

      Very excited

      5.0

      “Free plan generate a lot of value. Email NPS works very well.”

      Operations Coordinator