
Peak Support
#3 in Managed Live Chat1
Products on G2
53
Total reviews
4.8
Avg. star rating
- Peak Support ranks #3 in Managed Live Chat.
- Peak Support's 1 product span 5 categories on G2.
- Small Business is the largest segment among reviewers, at 62.0%.
Traffic & LLM citations
Source: G2 review data
Key stats
—
#3
5
Small Business
2015
1,241
Cambridge, MA
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.0% |
| Mid-Market | 36.0% |
| Enterprise | 2.0% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 3 | 4.7 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 1 | 4.5 |
| 2025 Q4 | 5 | 4.5 |