G2 Vendor Directory

Peak Support

#3 in Managed Live Chat

Cambridge, MA

1

Products on G2

53

Total reviews

4.8

Avg. star rating

  • Peak Support ranks #3 in Managed Live Chat.
  • Peak Support's 1 product span 5 categories on G2.
  • Small Business is the largest segment among reviewers, at 62.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Peak Support's products.

Page views and citations · Peak Support

Source: G2 review data

Key stats

—

#3

5

Small Business

2015

1,241

Cambridge, MA

Adoption by company size

SegmentShare of reviews
Small Business62.0%
Mid-Market36.0%
Enterprise2.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q434.7
2025 Q215.0
2025 Q314.5
2025 Q454.5