Paytient
66
Reviews
4.8
Star rating
#17
Rank in Healthcare HR
Pros and cons
Pros
- Ease of Use
- Customer Support
- Reporting Transparency
- Reporting
Cons
- Not User-Friendly
- Poor Customer Support
- Account Setup
- Slow Loading
- Messaging Issues
- Technical Problems
Traffic & LLM citations
Source: G2 review data
Key stats
—
92
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.7% |
| Mid-Market | 58.5% |
| Enterprise | 13.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q4 | 1 | 0.0 |
Satisfaction ratings
Ease of Use9.9
Ease of Setup9.3
Quality of Support9.8
Meets Requirements9.8
What reviewers say
Great service to help with medical expenses!
5.0
“I think it is super helpful that you can use it to pay upfront for some medical expenses you wouldn't ordinarily be able to cover at the second. We love using it for unexpected vet bills and we used it when my husband had a heart attack to get all his medications for when he got ”
Paytient
5.0
“So far, I have liked Paytient's design. I can easily view my balance and transactions. I can conviently access the chat feature to ask questions from the home screen.”
Paytient is a life saver
5.0
“I love that I can pay larger bills at once and that it slowly comes out of my paycheck.”