Overhaul
Reviews
Star rating
Rank in Supply Chain Visibility
Pros and cons
Pros
- Ease of Use
- Proactive Support
- Customer Support
- Tracking
- Monitoring
- Visibility
Cons
- Complex Setup
- Tracking Issues
- Inefficiency
- Integration Issues
- Update Issues
- Ineffective Notifications
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 20.0% |
| Mid-Market | 21.2% |
| Enterprise | 58.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q2 | 15 | 4.7 |
| 2025 Q3 | 5 | 4.6 |
| 2025 Q4 | 21 | 4.5 |
| 2026 Q1 | 9 | 4.6 |
| 2026 Q2 | 10 | 4.2 |
| 2026 Q3 | 11 | 4.3 |
Satisfaction ratings
What reviewers say
Overhaul: Reliable Asset Tracking with Proactive Customer Success and Platform Updates
“Overhaul’s professional customer success team is my favorite. They actively track our concerns, resolve issues before they escalate, roll out regular platform and device updates, and the dashboard simplifies our daily monitoring work.”
Simple Online Tools, Strong Performance, and Responsive Support.
“the simplicity to use the on line tools, the performance of the system and the support we received from the staff. The reaction time in case of an event.”
Real-Time Tracking That Helps Prevent Delays
“The most useful tool in the current overhaul is the one that tracks in real time and avoids potential delays”