Descartes MacroPoint
Reviews
Star rating
Rank in Freight Management
Pros and cons
Pros
- Tracking Ease
- Ease of Use
- Real-time Tracking
- Tracking Efficiency
- Tracking
- Customer Support
Cons
- Tracking Issues
- Driver Issues
- Carrier Issues
- Slow Loading
- Slow Performance
- Lack of Real-time Updates
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.6% |
| Mid-Market | 48.1% |
| Enterprise | 10.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 44 | 4.8 |
| 2025 Q1 | 106 | 4.6 |
| 2025 Q2 | 43 | 4.8 |
| 2025 Q3 | 7 | 4.9 |
| 2025 Q4 | 11 | 4.5 |
| 2026 Q1 | 22 | 4.5 |
| 2026 Q2 | 46 | 4.5 |
| 2026 Q3 | 33 | 4.7 |
Satisfaction ratings
What reviewers say
Easy Tracking Setup with Flexible Update Frequency
“The ease of setting up tracking and the ability to adjust how often updates are sent”
Seguimiento preciso y confiable en tiempo real, aunque las integraciones pueden tardar
“Me gusta la fidelidad de la información y que la ubicación de los vehículos se actualice en tiempo real. Puedo ver los tiempos estimados de llegada y recibir notificaciones rápidamente sobre el estado de cada vehículo y al contactar a los conductores. También me parece confiable,”
Reliable Truck Tracking That Saves Time—Despite Driver-Switching Glitches
“I use Descartes MacroPoint to track trucks and see where drivers are, so I can make sure they’re on time and where they’re supposed to be. I don’t have to wonder where they are, and I save time by checking instead of calling or texting drivers. I also like being able to check wea”