G2 Vendor Directory

Fusion CX Analytics

by Oracle

11

Reviews

4.5

Star rating

#41

Rank in Other Analytics

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Fusion CX Analytics.

      Page views and citations · Fusion CX Analytics

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Salesforce Sales Cloud

      1 switched

      Key stats

      —

      64

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business54.5%
      Mid-Market45.5%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.9
      Quality of Support9.2
      Meets Requirements9.1

      What reviewers say

      Oracle has a strong focus on innovation

      4.5

      “Comprehensive Customer Insights,Real-Time Analytics,Customization and Flexibility,Predictive Analytics and many more...”

      Key Account Manager

      Review of Fusion CX Analytics

      5.0

      “Rewind is excellent. It meets all the requirements, and its features are straightforward. Anyone can easily begin using it, and it functions well. One standout aspect is the helpful technical support provided through virtual meetings.”

      User

      Review of Fusion CX

      4.5

      “I appreciate the product's user-friendly data visualization features and its AI capabilities, which greatly simplify the analysis process.”

      Software Developer