OpenText Solutions Business Manager (SBM)
12
Reviews
4.4
Star rating
#52
Rank in Business Process Management
Pros and cons
Pros
- Ease of Use
- Productivity Improvement
- Features
- Workflow Efficiency
- Customization
- User Interface
Cons
- Technical Expertise Required
- Access Restrictions
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
58
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.7% |
| Mid-Market | 8.3% |
| Enterprise | 75.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.5 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.3
Quality of Support8.7
Meets Requirements9.0
What reviewers say
Best collaboration tool
5.0
“Its reporting tool is one of the best tool that helps oraginzation check perfomance mwtric and analyze workflow efficiency”
ease of use
4.5
“helps to manage my daily activities without the hassle of multiple apps”
It really helps in managing your business units
4.0
“It really helps in making your day to day business easy and smooth and saves up your cost.”