G2 Vendor Directory

OpenText ArcSight Enterprise Security Manager (ESM)

by OpenText

17

Reviews

3.7

Star rating

#44

Rank in Security Information and Event Management (SIEM)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for OpenText ArcSight Enterprise Security Manager (ESM).

      Page views and citations · OpenText ArcSight Enterprise Security Manager (ESM)

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from OpenText ArcSight Enterprise Security Manager (ESM).

      Key stats

      —

      7

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business17.6%
      Mid-Market52.9%
      Enterprise29.4%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup6.8
      Quality of Support7.1
      Meets Requirements8.8

      What reviewers say

      Arcsight ESM

      4.5

      “Each log can be viewed in detail if we have integrated all the devices teuiqred to monitor properly from logger.Also for additional investigation we can analyse the logger logs which is pretty simple to check.”

      Cyber Security Specialist

      Highly customisable and scalable solution

      4.5

      “Arcslight gives you plenty of option of to play with, it is highly customizable in terms of dashboards and reporting. It can be integrated with almost any device and ticketing system that gives it an ability to create tickets for the potential incidents automatically.”

      Asst. Vice President - Information Security

      Decent tool for security management, needs revamping

      3.0

      “Fairly customizable, easy to use and their support works quickly with users”

      Sr. Manager, Product, Customer Resiliency