Critical Mention
Reviews
Star rating
Rank in Media and Influencer Targeting
Pros and cons
Pros
- Features
- Updates
- Client Satisfaction
- Contact Information
- Tools
- Reporting Quality
Cons
- Search Issues
- Search Functionality
- Navigation Difficulty
- Limited Search Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 48.0% |
| Mid-Market | 28.1% |
| Enterprise | 24.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 5 | 4.2 |
| 2026 Q2 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Affordable, Detailed Global Press Monitoring with CM; Social Media Analytics A Bit Lacking
“CM offers an affordable subscription for monitoring press mentions worldwide, and it can often filter down to very specific search terms and queries. For its price range, not many other platforms provide the same level of detail for media monitoring.”
A Great All-In-One PR Solution
“Before choosing Critical Mention, I researched several industry-leading tools. Critical Mention had the best features, the most inclusive list of media monitoring channels, and the ability to find and update contact information for journalists and reporters, as well as send out p”
Leveling Up Our Media Reporting
“What I like best about CM are the analytics and reports that allow me to offer better informed counsel to those I support in their public relations efforts. It's also a great reporting mechanism for grants and accountability to stakeholders.”