GiveSmart
Reviews
Star rating
Rank in Donor Management
Pros and cons
Pros
Cons
- Poor Customer Support
- Expensive
- Poor Support Services
- Payment Issues
- High Fees
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 66.5% |
| Mid-Market | 27.8% |
| Enterprise | 5.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 0.0 |
| 2026 Q2 | 1 | 2.5 |
Satisfaction ratings
What reviewers say
Best Fundraising Out there
“Ease of use and set up. Not to mention all the integrations its provides that helps. Event management has become so much esaier”
Great overall; issues with billing
“Overall, GiveSmart is a great product. We used it for our Spring Fundraising Gala, and it was great for the silent and live auction items, ticketing, revenue reports, etc. We are going to continue using it and appreciate the merging with MobileCause. It's very intuitive and was e”
Poor Customer Service
“The overall functionality of the website was great and relatively easy to navigate. Our donors thought it was easy to use, which is always nice especially since we have an older crowd of people.”