Mercury
125
Reviews
4.4
Star rating
#15
Rank in Billing
Pros and cons
Pros
- Ease of Use
- Easy Setup
- User Interface
- Easy Interface
- Efficiency
- Virtual Cards
Cons
- Approval Issues
- Poor Customer Support
- Expensive
- Credit Issues
- Invoice Issues
- Currency Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+300.0%
70
Small Business
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 90.5% |
| Mid-Market | 7.8% |
| Enterprise | 1.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 3.5 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 15 | 4.9 |
| 2026 Q1 | 4 | 2.3 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 4 | 0.3 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.1
Quality of Support8.0
Meets Requirements8.4
What reviewers say
Sad end after terrible support and being ignored for over a month.
0.0
“Mercury’s interface is excellent. The dashboard is clean, account management is simple, team cards are easy to manage, and everyday business banking is much more convenient than with many traditional banks. The product itself has generally been very easy to use.”
Avoid mercury!
0.0
“very bad experience with them and would not recommend to anyone”
Easy-to-Use, Tech-First Banking Features
5.0
“Ease of use and tech first approach of the banking features.”