Medallia Concierge
16
Reviews
4.6
Star rating
#4
Rank in Guest Messaging
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
64
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.5% |
| Mid-Market | 37.5% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use10.0
Ease of Setup9.5
Quality of Support9.5
Meets Requirements9.1
What reviewers say
Great product
5.0
“Zingle makes it easy to communicate with claimants via text message. We can use one phone number to text our clients, and we are able to assign clients to different caseworkers. Having one number makes it easier for everyone to collaborate and help each other, since we all have t”
Review for Zingle
5.0
“The website is easy to navigate. I do not believe that I have ever experienced any glitches.”
It’s a great website and easy to communicate with clients.
5.0
“It is easy to community with clients and helpful that it allows for writing prompts.”