MasterControl Manufacturing Excellence
155
Reviews
4.4
Star rating
#1
Rank in Manufacturing Intelligence
Pros and cons
Pros
- Ease of Use
- Error Reduction
- Improvement
- Features
- Customer Support
- Manufacturing Integration
Cons
- Limited Functionality
- Rigidity
- Complex Usability
- Training Difficulties
- Software Bugs
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Key stats
-66.7%
62
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 13.5% |
| Mid-Market | 65.2% |
| Enterprise | 21.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 24 | 4.5 |
| 2025 Q1 | 1 | 4.5 |
| 2025 Q2 | 10 | 4.5 |
| 2025 Q3 | 2 | 4.8 |
| 2025 Q4 | 17 | 4.4 |
| 2026 Q2 | 3 | 4.3 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.3
Quality of Support8.9
Meets Requirements8.8
What reviewers say
Easy Design Features and a Smooth Template Validation Process
5.0
“Easy design futures and validation process for all templates”
Paperless Quality Reviews with Flexible Calculations
4.5
“Elimination of paper and reduction of Quality review activities. Personally value ability to enter calculations”
A game-changer for electronic batch records.
5.0
“exceptional traceability across manufacturing and packaging records, greatly improving overall plant efficiency and audit readiness.”