Market Logic
47
Reviews
4.3
Star rating
#6
Rank in Insight Engines
Pros and cons
Pros
- Ease of Use
- Insights
- Customer Support
- Knowledge Accessibility
- Helpful
- Decision Making
Cons
- Search Functionality Issues
- Search Limitations
- Inefficiency
- Slow Performance
- Difficult Navigation
- Formatting Issues
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
-58.3%
51
Enterprise
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 6.5% |
| Mid-Market | 10.9% |
| Enterprise | 82.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 3.6 |
| 2025 Q1 | 4 | 4.6 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 8 | 4.4 |
| 2025 Q4 | 10 | 4.0 |
| 2026 Q2 | 12 | 4.5 |
| 2026 Q3 | 5 | 4.4 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup8.1
Quality of Support9.0
Meets Requirements8.7
What reviewers say
Helpful Account Manager, Smooth Project Support
3.5
“Their account manager is very helpful in supporting us with projects, direction.”
Centralised, Customisable Platform with Great Support and Smart Search
4.5
“Centralised, customisable, great customer service and support, intelligent search function.”
Powerful Platform for Maximising Research Value—Deepsights Stands Out
4.5
“It's such a powerful platform to help users across our business maximise value from our research and insight. Deepsights is a really stand-out capability in the market.”