G2 Vendor Directory

Opendock

by Loadsmart

75

Reviews

4.5

Star rating

#4

Rank in Dock Scheduling

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Opendock.

      Page views and citations · Opendock

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Opendock.

      Key stats

      -100.0%

      63

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business36.0%
      Mid-Market53.3%
      Enterprise10.7%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q414.0
      2026 Q214.0

      Satisfaction ratings

      Ease of Use9.1
      Ease of Setup9.2
      Quality of Support9.1
      Meets Requirements9.1

      What reviewers say

      Simple and Effective but Prone to Freezing

      4.0

      “I like the simplicity of Opendock, which makes it easier for me to manage tasks. I find tracking drivers through the platform convenient and effective for my needs. Additionally, the initial setup of Opendock was straightforward.”

      shipping and receiving specilist

      Excellent scheduling tool

      5.0

      “The number of features is wonderful. Moving/rescheduling appointments is so easy and we love that when there is a NO SHOW it will send an email to the carrier right away. This feature is super helpful.We don't have to personally send emails or make phone calls. Opendock really h”

      User

      Well organized, easy to use, and well serviced!

      4.5

      “Having multiple methods by which to sort and schedule upcoming appointments”

      Shipping Office Dispatcher