G2 Vendor Directory

Universe

by Live Nation

27

Reviews

4.4

Star rating

#33

Rank in Event Registration & Ticketing

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Universe.

      Page views and citations · Universe

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Universe.

      Key stats

      —

      59

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business74.1%
      Mid-Market7.4%
      Enterprise18.5%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.2
      Ease of Setup8.3
      Quality of Support8.8
      Meets Requirements8.9

      What reviewers say

      A good idea in principle, let down by shortcomings.

      1.5

      “Universe makes it easy to create events within their platform, and offers features such as the ability to create 'donation' tickets, and multiple different prices for different instances of an event.”

      Developer

      Universe Review

      5.0

      “Excellent platform that allows easy access to information across the board. Good downloadable reporting capabilities too.”

      Depot Operations Administrator

      Creation of events without complications.

      4.5

      “The benefit is that we can manage all the steps involved in the sale of tickets for the various events organized and carried out by the company. It gives us the option to manage refunds. The control panel allows us to visualize and adapt to its operation instantaneously. Finally,”

      Promotora Recreacional