G2 Vendor Directory

Velocify Dial-IQ

by Intercontinental Exchange

15

Reviews

4.2

Star rating

#24

Rank in Outbound Call Tracking

Pros and cons

Pros

  • Lead Management

Cons

  • Connection Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Velocify Dial-IQ.

Page views and citations · Velocify Dial-IQ

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Velocify Dial-IQ.

Key stats

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40

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business13.3%
Mid-Market60.0%
Enterprise26.7%

Quarterly history

QuarterReviewsStar rating
2026 Q115.0

Satisfaction ratings

Ease of Use9.1
Ease of Setup9.7
Quality of Support9.1
Meets Requirements9.0

What reviewers say

Excellent Customer Management and Dialing Features

5.0

“Great customer management system with excellent dialing capabilities.”

Mortgage Coordinator

Velocify Dial

4.5

“High call volume center solution that is scalable and extends to business needs as the organization grows”

IT Project Manager

Velocify Review

5.0

“Very easy to configure complex call routing and call queue rules. Ability to handle high call volume”

System administrator and chemist