Insights
142
Reviews
4.0
Star rating
#155
Rank in Performance Management
Pros and cons
Pros
- Customer Support
- Simple
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
30
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 0.7% |
| Mid-Market | 64.1% |
| Enterprise | 35.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup8.5
Quality of Support8.6
Meets Requirements8.7
What reviewers say
Former employee of the Insight help desk
5.0
“I appreciate that they have a solid knowledge basis for each and every client they serve. This makes it simple to resolve any problems that the help desk technician could encounter while assisting the end user.”
Still reference
5.0
“I have used insights at a previous company, and still reference my insights in my current role. It truly shapes how best people work, and communicate. This helps interactions on the day to day basis.”
Oppa connect for better connectivity
5.0
“oppa connect is the very reliable and transparent tool for evaluation of the employees in the company”