Insense
Reviews
Star rating
Rank in User-Generated Content
Pros and cons
Pros
- Ease of Use
- Setup Ease
- Helpful
- Communication
- Creators Variety
- Variety
Cons
- Brand Challenges
- Poor Customer Support
- Time Delays
- Technical Issues
- Creator Issues
- Limited Brands
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 79.8% |
| Mid-Market | 17.9% |
| Enterprise | 2.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 2.0 |
| 2025 Q4 | 180 | 4.7 |
| 2026 Q1 | 25 | 4.3 |
| 2026 Q2 | 3 | 3.7 |
Satisfaction ratings
What reviewers say
Seamless Reimbursement Campaigns, Stellar Support
“I really appreciate the attention and support that the Insense team provides us at the agency. Every time we face a problem or an issue, their team, which might include a brand manager, always helps us to solve the issues. Also, having access to a big list of high-quality creator”
Streamlining Brand-Creator Collaborations
“I love how seamless the entire collaboration process is on Insense. The platform makes it incredibly easy to connect with creators, manage briefs, and manage content all in one place. It saves so much time working on the brand side”
Effortless Communication with Some Hiccups
“I appreciate that Insense is pretty easy to use, and it's great that you can communicate as any brand without the hassle of logging in and out as that brand. Additionally, the initial setup was very easy with my work email.”