G2 Vendor Directory

innRoad

by innRoad

10

Reviews

4.0

Star rating

#32

Rank in Hotel Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for innRoad.

      Page views and citations · innRoad

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Guesty

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from innRoad.

      1

      SkyTouch Technology

      1 switched

      Key stats

      —

      50

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business90.0%
      Mid-Market10.0%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.8
      Ease of Setup4.3
      Quality of Support7.3
      Meets Requirements6.9

      What reviewers say

      Easy to use and great support

      4.5

      “Very easy to get set up and use. They have very responsive customer support.”

      Owner

      Quick and Responsive Support, Good Feature Enhancements but Quality Assurance could improve a bit

      4.0

      “Support is very quick to answer and is very helpful! I know most of the reps by now. I also feel like the team has been listening to my feedback.”

      Head of Reservations and Front Desk

      InnRoad Customer Review

      4.0

      “The payment terminal is quick and easy. Tape Chart is a clean "full property" view.”

      Account Executive