Icicle ERP
28
Reviews
4.2
Star rating
#3
Rank in Foodservice Distribution
Pros and cons
Pros
- Onboarding
Cons
- Customization Issues
- Limited Customization
- Lack of Customization
- Difficult Customization
- Customization Difficulty
- Option Overload
Traffic & LLM citations
Source: G2 review data
Key stats
—
46
Small Business
13
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 85.7% |
| Mid-Market | 14.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 4.0 |
Satisfaction ratings
Ease of Use7.5
Ease of Setup7.9
Quality of Support9.2
Meets Requirements8.2
What reviewers say
Great onboarding, very customizable, but software was a bit slow at times.
4.0
“Our onboarding experience was terrific. Romina and Katherine both did an excellent job getting our team onboarded. I do think that our business case was very complex though, and it probably would have benefited from a team physically coming to our facility to sit down with ou”
Uploading supplier documents to customers
2.5
“It is relatively ok to use, although sometimes it can be confusing for some documents.”
Great ERP!
5.0
“It's very user friendly. The Icicle team is very helpful too.”